Why can't I chat/message with the supplier?

Are you having trouble contacting a supplier on Arobid? Here are some common reasons and effective solutions:

1. Supplier Communication Restrictions
🔹 Reason: The supplier may be temporarily blocked or have communication restrictions.
> Solution:
🔹 Find another supplier with similar products.
🔹 Check their account status on the supplier's page.

2. Technical Issues or Internet Connectivity
🔹 Reason: System errors or unstable network connection.
> Solution:
🔹 Check your internet connection.
🔹 Log out and log back into your Arobid account.
🔹 If the error persists, contact Arobid Support Center for quick processing.

3. Supplier Limits Direct Contact
🔹 Reason: Some suppliers only accept contact via Request for Quotation (RFQ).
> Solution: Click "Send Request for Quotation" (RFQ) to connect and receive faster responses.

Visit https://arobid.com/ for more information.
Contact the Arobid Support Center or chat online for further guidance.

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